Greyhound and 7-Eleven press release:
Partnership with 7-Eleven and PayNearMe allows customers to book online, pay in cash
Through an innovative program in conjunction with 7-Eleven® stores and PayNearMe™, Greyhound’s cash customers can now purchase online and pay for their bus tickets at 7-Eleven® neighborhood stores, turning them into local “Greyhound ticketing offices.”
“About 50 percent of Greyhound’s customers use cash to pay for their bus tickets, but until now there has not been a way to deliver exclusive online discounts to this constituency or even to allow these customers to pay for tickets in advance by phone or over the web,” said Dave Leach, president and CEO of Greyhound. “Through our relationships with 7-Eleven and PayNearMe, we can now increase savings for all of our cash customers while eliminating the hassle of making an extra trip to the terminal. This is our way of making life easier for our loyal cash customers.”
Starting today, consumers interested in purchasing a Greyhound ticket with cash can go to www.greyhound.com to select a schedule and put a ticket on hold for up to 48 hours. Customers then print a payment barcode and take it to 7-Eleven stores operated and franchised by 7-Eleven, Inc., where they can purchase the ticket at the register.
To make a reservation by phone, customers first go to any one of the 6,400 participating 7-Eleven stores nationwide to pick up a re-usable Greyhound card. After booking with an agent over the phone and giving the agent the unique card number, the customer’s card is swiped at a 7-Eleven outlet’s cash register, and the transaction is complete.
Payment Innovation Big Success for Unbanked in Dallas
These new ticketing options are particularly significant to the 25 percent of American households that do not have a debit or credit card. For these unbanked and under-banked consumers, purchasing a transportation ticket with cash has traditionally been a time-consuming and difficult process, requiring special trips to a ticket office or the purchase of an expensive pre-paid debit card. In contrast, PayNearMe’s innovative technology allows consumers to use payment barcodes or Greyhound cards to obtain tickets in their own neighborhoods 24-hours a day.
“PayNearMe was developed under the premise that all consumers deserve the right to the same goods and services, regardless of their preferred method of payment or financial situation,” said Danny Shader, PayNearMe CEO. “Our partnership with Greyhound and 7-Eleven provides un- and underbanked consumers with more fare options, because they now have access to discounts only available on Greyhound.com.”
Greyhound tested this first-of-its-kind program in the Dallas/Fort Worth Metroplex over a three-month period earlier this year. All 270 7-Eleven stores in the Metroplex completed a Greyhound cash transaction while ticket sales climbed. Based on the success of the pilot program, the companies decided to roll it out nationally.
“7-Eleven has made a strong commitment to delivering valuable services to consumers, and clearly our Dallas/Fort Worth-area customers responded positively to the option of purchasing Greyhound tickets through our stores,” said Jesus Delgado-Jenkins, 7-Eleven senior vice president of merchandising, marketing and logistics. “By working with Greyhound and PayNearMe, we can offer consumers a simple and innovative cash-payment solution for their traveling needs.”
PayNearMe’s Greyhound cards are available today at participating 7-Eleven stores.
Greyhound is the largest North American provider of intercity bus transportation, serving more than 3,800 destinations across the continent. The company also provides Greyhound Package Express (GPX) and charter services. For fare and schedule information and to buy tickets call 1-800-231-2222 or visit the website at www.greyhound.com. For the latest news and travel deals, follow GreyhoundBus on Twitter at http://twitter.com/GreyhoundBus and Like us on Facebook at http://www.facebook.com/GreyhoundBus.
About 7-Eleven, Inc.
7-Eleven, Inc. is the premier name and largest chain in the convenience retailing industry. Based in Dallas, Texas, 7-Eleven operates, franchises or licenses close to 8,900 7-Eleven® stores in North America. Globally, there are approximately 43,500 7-Eleven stores in 16 countries. During 2010, 7-Eleven stores worldwide generated total sales close to $63 billion. 7-Eleven has been honored by a number of companies and organizations recently. Accolades include: #2 on Forbes magazine’s 2011 list of Top Franchises for the Money; #4 spot on Entrepreneur magazine’s Franchise 500 list for 2009, #3 in Forbes magazine’s Top 20 Franchises to Start, and #2 in Franchise Times Top 200 Franchise Companies. Hispanic Magazine named 7-Eleven in its Hispanic Corporate Top 100 Companies that provide the most opportunities to Hispanics. 7-Eleven received the 2010 Retailer of the Year honor from PL Buyer because of the company’s private-label brand initiative. 7-Eleven is franchising its stores in the U.S. and expanding through organic growth, acquisitions and its Business Conversion Program. Find out more online at www.7-Eleven.com.